Why Is Snapchat Not Working?- Snapchat Crashed!

Many Snapchat users faced an issue with their Snapchat account. They could not log in or use the features of this social media site for quite a long time.” why is Snapchat not working”

Just a few days before, Facebook users faced the same problem as all the social media sites owned by Facebook, i.e. Facebook, Instagram, and the messaging app WhatsApp crashed and the users were unable to use their accounts.

The team of Snapchat developers acknowledged that there was a problem and they wrote “Hang tight, we’re looking into it!”

The Facebook users faced the same problem on October 4 of the same year. Another social media site Twitter users were partly affected by the same issue. And then, Snapchat too fell into this category.

But the question is, why is Snapchat not working? And the more important question is, how do I fix my Snapchat? If you want to know all the answers related to this Snapchat crash, hang in here and read the full article! I am going to share with you all the details and easy way-outs related to this kind of crash on the social media site Snapchat.

Why Is Snapchat Not Working

On October 12, 2021; there was a common search term on the internet all over the world. That is, why isn’t my Snapchat working? On this day, the users of Snapchat faced an unwanted problem using the app.

They were unable to log in or open the app and were unable to use the features of this app. They started to think that their Snapchat wouldn’t open for an unknown period and people started searching to know when Snapchat be fixed.

Many theories came out after the unwanted crash of Snapchat. One of the most acclaimed theories among the users was the Cyber Attack on Snapchat. But it was not the truth.

Why I Cannot Login To My Snapchat? - Snapchat Crashed!!

Though no site is secured on the online platform, in this case, Cyber Attack was not the issue. Most of the recent outages on the social media apps were the result of implementing the new features!

Recently Snapchat has been trying to implement a new feature called My Places. Through this feature, the developers of the app are trying to expand the location service of Snapchat. With this feature, users will be able to save their favorite locations very easily. But sometimes this kind of implementation goes wrong and results in a crash.

But the developers are trying hard to fix all the bugs and give you the best of this new feature as well as the best of the Snapchat experience.

And now the question that has arisen after this crash is, how to fix Snapchat if something like this happens again?

Reboot Your Snapchat

If you face any issues with your Snapchat account, one of the best solutions is rebooting your Snapchat account. Sometimes this step can resolve many unwanted problems like magic.

How To Reboot Snapchat

Almost all Snapchat users have faced a common problem, i.e. a message displaying Unfortunately, Snapchat has stopped working, or Snapchat keeps stopping. This is the most irritating experience I must say. If I want to share a snap with my friends and the app keeps crashing each time, I know how frustrated I am.

Does this happen to you often, and do you want a solution to this? Then you are exactly at the right place my friend! Here I shall tell you how to get over this problem. The problem has an easy solution though! That is, it needs a simple reboot!

Why I Cannot Login To My Snapchat? - Snapchat Crashed!!

You can reboot your smartphone, or you can delete and reinstall the Snapchat. Both methods have worked for almost all the suffering users though!

Method 1 – Reboot Your Phone

It does not matter whether you are using an Android or an iOS phone. The process of rebooting your phone is the same for both.

  • Press and hold the power button of the smartphone you have.
  • When the power menu screen comes on the mobile screen, choose Reboot/Restart.
  • Wait until the process ends.
  • Try to open Snapchat again and see if the problem is gone.

Method 2 – Uninstall & Reinstall Snapchat

You can uninstall the app and reinstall it to get over this annoying issue.

  • Press and hold the app icon on the screen of your mobile.
  • Tap uninstall, or drag the icon to the delete/dustbin icon that appears on your mobile screen.
  • Visit the Google Play Store for Android phones / App Store for iOS phones.
  • Type Snapchat in the search bar of the Google Play Store / App Store.
  • Select the app and tap on Install / Download.
  • Wait until the process ends.
  • Open Snapchat and see if the problem is gone.

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How Do I Fix My Snapchat – Alternative Methods

If you face a crashing problem on your Snapchat account, there are several ways to fix this issue. I am telling you the methods one by one here –

  • Delete the forbidden apps

If you have installed apps that are not available in the App Store / Google Play Store, then you should uninstall and delete the apps to get over the crashing problem of Snapchat.

The apps, or more specifically the APKs you have installed from a different source, are not available in Google Play Store, or App Store for a specific reason.

And the reason is, those apps are not secure enough, and can be a threat to your device. In short, those apps have a higher chance of being malware.

So it is the best option to uninstall and delete those apps to avoid the crashing problem of Snapchat on your mobile device because a malware attack can be a reason for Snapchat’s crash.

  • Update Snapchat

Check if any update is pending for the Snapchat app on your device. It is recommended to use the latest version of the app and to update the app as soon as an update is available.

Updated versions have more secure and latest technology which fixes more bugs and helps the app to run smoothly.

  • Clear Snapchat cache

If the memory of your phone is filled with cache files, then Snapchat might face problems like crashing frequently. So it is better to clear the cache files to overcome this issue.

These are the alternative methods that you can use to get over the annoying issue of crashing your favorite app Snapchat.

Permanently Locked Snapchat – How To Fix It

Your Snapchat account can be temporarily, or even permanently locked for several reasons.

  • If you are using an unauthorized third-party plug-in or app to access Snapchat, it can be banned temporarily.
  • Spreading spam, or abusing someone can be a reason for your Snapchat Account lock.
  • If you send friend requests in a large number before verifying the email ID and phone number, your Snapchat account can be banned.
Why I Cannot Login To My Snapchat? - Snapchat Crashed!!

How To Unlock My Snapchat Account

If your account is temporarily locked, you’ll get a message about why Snapchat has locked your account with a yellow colored Unlock button. But make sure you tap on that button only after resolving the reason said by Snapchat in that message.

Most of the time, Snapchat locks an account temporarily because of using unauthorized third-party apps and plugins.

  • Delete all the third-party apps and plugins.

As the third-party apps and plugins that are not authorized by Snapchat itself can be a threat to the account, Snapchat can lock the account temporarily for safety reasons. In that case, you must delete all the third-party apps and plugins if you want your account back.

But if your account is permanently locked, there are hardly any chances to recover that account. If you still try to get that account back, you can have a conversation with the Snapchat help desk.

And if even after that you cannot recover your account, then you have no choice but to create a new Snapchat account with a new email ID.

Remember, you cannot create a new Snapchat account with the email ID linked with the permanently locked account.

Frequently Asked Questions

Is Snapchat Down in the UK

Snapchat users faced problems logging into their accounts in not only the UK but in the whole world. But now the problem has been fixed, and Snapchat is running smoothly.

Snapchat Won’t Download On My Phone

If you cannot download Snapchat on your mobile device, you can use Google’s app install troubleshooting tips (for Android users), try to download the app after clearing the cache data, or after a reboot of the phone, check the internet connection, or update your iOS (for IOS users). Most of the time it helps.

Support.snapchat.com delete-account

If you want to delete your Snapchat account, follow the steps noted below –

  • Visit the accounts portal.
  • Type username and password.

As the first step, your account will be deactivated for 30 days. And after more than 30 days, the account will be permanently deleted.


So these were the answers to the questions related to the Snapchat crash and other problems related to Snapchat. I hope you will now be able to use Snapchat in a better way! All the best!

Read More: What Does Pending Mean On Snapchat – Explained!

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