How To Fix Error Code Ws-37398-0

When you get the Ws-37398-0 code error on your PS4, it indicates a server outrage. When such a code error appears, How To Fix Error Code Ws-37398-0, you won’t be able to connect to the PS4 network due to the problem at the servers’ end, not yours.

Unfortunately, you won’t be able to use the additional online features as well. You simply have to wait till the Sony support team gets to the root of the issue and solves it. 

What Is Error Ws-37398-0? 

If you are experiencing PS4 Sign-In Error Ws-37398-0, it shows a power outage on the PlayStation network.

Under such circumstances, you won’t be able to connect with the online PS4 services. In such times PlayStation Store or any other multiplayer titles are off the limit. 

As mentioned earlier, if you get this code, there is nothing you can do except wait for the Sony support team to find out and solve the problem.

How To Fix Error Code Ws-37398-0

However, in the meantime, you can get on the PlayStation Network Server status for PS4 and PS5 and check if there are additional issues you need to worry about. 

Steps To Take When Encountering Error Ws-37398-0

When you encounter the Error Code WS-37398-0 on your PlayStation console, it typically indicates a server-related issue on PlayStation’s end.

Here are the steps you can take to better understand the situation and prepare for when services are restored:

1. Checking the PlayStation Network Server Status

  • Visit the Official PlayStation Network Service Status Website: Sony provides a dedicated page where you can check the current status of PlayStation Network (PSN) services. This should be your first stop. It will show you if there are any ongoing issues with key services like Account Management, Gaming and Social, PlayStation Now, PlayStation Video, PlayStation Store, and PlayStation Direct.
  • Understand the Status Indicators: The status page will display different indicators such as “All services are up and running” or “Some services are experiencing issues.” If the latter is shown, it will provide more details on the specific services that are affected.

2. Recommended Tools and Websites for Real-Time Status Updates

  • Downdetector: This is a third-party service that provides real-time information and user reports about the status of various services, including PSN. This can be a helpful resource to see if others are experiencing similar issues and to get a sense of the scale of the outage.
  • PSN Status on Twitter: Following the official PlayStation Twitter account or searching for the hashtag #PSNdown can provide updates and community feedback regarding the status of PSN. Sony occasionally uses its social media platforms to communicate about issues and estimated times for resolutions.
  • Community Forums: PlayStation forums and communities like Reddit’s r/PlayStation can offer user-shared updates and workarounds. These platforms can also provide emotional support from fellow gamers who are experiencing the same issues.

Using these steps and tools, you can get a clearer picture of the issue affecting PSN services and gauge when you might be able to connect again.

Remember, since this is a server-side issue, the resolution will largely depend on the efforts of Sony’s technical team. In the meantime, keeping informed through these channels is your best strategy.

How To Check Psn Server Status?

Sony has made it easy to determine whether or not the PlayStation services are down. That’s the reason it’s recommended to visit the network server page if an error has occurred Ps4 Ws-37398-0.

As mentioned earlier, you can check on the page if the problems you are facing are being experienced all over the PSN network from the store stretching over the PS. 

You can also check Downdetector for the latest reports. At times, this can help you get on to the PlayStation Network and, from there, jump on to the game.

However, until such time you have to wait out your frustration and let Sony solve the issue. 

Frequently Asked Questions

1. What Does The Error Code Ws-37398-0 Mean?

When you see this error appearing on your PS4, it means your PS4 or PS5 is not getting connected to the PS network.

Under such circumstances, you won’t be able to use the online features of the PS world. 

2. How Do I Fix Ws Error On PS4?

Multiple WS errors occur on PS4 from time to time. Each of these errors is different and can be solved differently.

While some problems like the Ws-37398-0 error indicate an inability to connect to the network, WS37400-4 suggests a backend update issue.

While you cannot solve the server outrage issue, you can update the backend yourself and put your gaming on track by fixing the WS37400-4 problem on your own. 

3. How Do I Fix Error Code Ws 44949 0?

This is another common PS4 issue; thankfully, you can fix it on your end. 

  • Restart the PlayStation

This is the most standard step for fixing the Ws 44949 0 issue. An error might occur in the network at times, and restarting the system gets it cleared for operation. 

  • Check the network station

To check the nature of the update, go to the PlayStation Network status and make sure everything is running well and nothing is down.

If there are any errors you cannot fix from your end, you will have to wait for Sony to identify them and determine a solution. 

If everything seems fine on the server page and you are still facing a WS-44949-0 connection error, check your internet connection.

It’s advisable to set up a wired connection for your PlayStation rather than use a wifi. 

  • Change the wifi band

It’s best to change the wifi band from automatic to 5 gigahertz and then check if the error is solved. 

  • Fix the DNS settings

If the wifi option does not work, go on to the advanced wifi settings and change the primary DNS settings to and the secondary DNS to This will effectively solve the WS-44949-0 problem. 


Having a downtime on your PlayStation is frustrating; we get it. However, unfortunately, at times, there’s nothing we can do about it than wait out the possible glitch. 

Read More: How To Cast Oculus Quest 2 To Roku TV

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